Depending on the problem, click either Fix Printing or Fix Scanning. If there is a connection problem, follow the instructions in the tool. If your printer is not listed, turn it on and click Retry. Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
Please click " Accept as Solution" if you feel my post solved your issue, it will help others find the solution. Run HPPSdr.exe from the download location on your computer. If the solution provided worked for you, please mark accepted solution for this post. Install the latest version of PSDR 5.0.2 using this link. Try uninstalling the print and scan doctor from your PC and install the latest version of print and scan doctor and check if it helps. If the issue still persists after trying out the steps. This should allow you to run the Print and Scan Doctor and resolve your issues. If you are still unable to open the Print and Scan Doctor, click on the Processes tab and do the same with anything that has HP in the name.
Press Ctrl, Alt, and Del on your keyboard at the same time.Ĭlick on the Print and Scan Doctor listed. Please provide the printer model to assist you better.Īs you mentioned you have issues opening print and scan doctor on your PC.įirst, to close your other instance of the Print and Scan Doctor: I understand you are getting error Another instance of this application is already running when you open the print and scan doctor on your PC.ĭid you make any software or hardware changes to your printer or PC? Hey there! Thanks for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.
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